Solved

Matrix Item Descriptions in BigCommerce

  • 13 November 2023
  • 1 reply
  • 64 views
M
Rank

We would like to be able to show a more formal description for each Matrix item on the BigCommerce site. Right now when you select a template on the BigCommerce site and then choose your variant options, the only fields that are displayed about the selected Matrix SKU are the image, the price and the SKU ID. The description for the item is simply a reiteration of the variant options selected on the checkout page, and nothing more. We would like to have the fill item’s description shown in Acumatica for that Matrix item displayed along with the SKU ID on the main page and the cart. When looking at the BigCommerce backend, we do not see a specific field for the description on the SKU columns. There are Bin Picking Number and UPC/ISBN as fields to be displayed, yet nothing in Acumatica found syncs to those fields.

Does anyone have any suggestions on how to show a more detailed description of the SKU when the variant options are selected on the template?

We are using Acumatica version 2023R1

icon

Best answer by Yuri Karpenko 13 November 2023, 21:22

View original

1 reply

Yuri Karpenko
Rank
Userlevel 7
Badge +6

@mcondon64 , this is a limitation on the BigCommerce side. BigCommerce doesn’t have a description field for each variant. Thus, you can’t map it from Acumatica.

However, BigCommerce has metafields for product variants. Theoretically, BigCommerce theme can be customized to show a certain metafield (variant_description) for product variants, instead of the parent description. If you would like to do that, you would need to do a couple things:

  1. Create that metafield
  2. Populate the data (from Acumatica or using API - read custom application)
  3. Customize BigCommerce theme to display the data from that metafield
  4. If you would like to maintain data in Acumatica, then Acumatica connector will likely need to be customized as well, to account for these changes in the product data structure on the BigCommerce side.

Hope this clears it out for you.

Yuri Karpenko | DM me if you need help building e-Commerce for your business or connecting it to Acumatica ERP

Reply


Terms & ConditionsCookie settings
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved