Errors for BigCommerce Connector

  • 29 September 2021
  • 1 reply

Userlevel 2

Hello, I am seeing two errors when I sync entities between Acumaitca and BigCommerce, and was wondering if anyone had any ideas. The errors are:

Input string was not in a correct format. → Only on stock items. The last operation is Failed to Save Externally, and they are not synced to BC.

Could not find a part of the path 'c:\windows\system32\inetsrv\[username]\users\[BC customer ID #]\companies'. → Only on customers. The last operation is Inserted Externally, and they are synced to BC. I can’t see the difference between the records that are synced and those that are not. 

I appreciate any help I’m able to get!




1 reply

Userlevel 7
Badge +3

@eleanorp it would be awesome if you create a support case with Acumatica.

Also it would be helpful if you can provide a full error details with Call Stack using Help->Trace menu in Acumatica.


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