Hey everyone, we have a client that’s trying to sync orders from Shopify to Acumatica but they’re shipping orders through Shipstation. Unfortunately, Shipstation is picking up these digital items as physical items from Acumatica but not from Shopify? Is there some sort of work around?
Given the fact that we cannot alter shipstation’s mapping, is there anything else we can do?
Digital Item: Acumatica to Shipstation -
Best,
David
Hi
Can I ask you to clarify what you mean by digital items. Digital items (like PDF documents) are typically setup in Acumatica as non-stock items since you normally don’t keep track of quantity held in inventory. Also, you wouldn’t normally need Shipstation to ship a digital item.
Best,
David
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