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Question

Using Business Event to schedule Delivery Report

  • May 15, 2023
  • 3 replies
  • 243 views
P
Freshman I

I am trying to use business event to schedule delivery email. After following the process of creating a GI, adding the notification template, linking a business event, and scheduling the automation schedule, the emails are still not being sent out, and it’s not executing. Has anyone encountered this issue before or knows how to go about solving it? 

 

 

 

    estebanperalta54

    3 replies

    Manikanta Dhulipudi
    Captain II
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    Hi @philipsolademi51 

    Can you share the Business events and GI?

    Please try to delete the scheduler and recreate it.

    Acumatica Functional Consultant & Customer Experience Supervisor
    Chris Hackett
    estebanperalta54
    Captain II
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    Hi @philipsolademi51 and on the trigger conditions make sure it’s set to record inserted. Also, is the GI setup correctly? Meaning are you getting a new row when the notification should trigger?

    If you found the post helpful please like the post or if it answered your question mark it as best answer. Thanks!
    Chris Hackett
    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • June 21, 2023

    Hi @philipsolademi51 were you able to find a solution? Thank you!

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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