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I am trying to use business event to schedule delivery email. After following the process of creating a GI, adding the notification template, linking a business event, and scheduling the automation schedule, the emails are still not being sent out, and it’s not executing. Has anyone encountered this issue before or knows how to go about solving it? 

 

 

 

Hi @philipsolademi51 

Can you share the Business events and GI?

Please try to delete the scheduler and recreate it.


Hi @philipsolademi51 and on the trigger conditions make sure it’s set to record inserted. Also, is the GI setup correctly? Meaning are you getting a new row when the notification should trigger?


Hi @philipsolademi51 were you able to find a solution? Thank you!


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