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Release Materials - Materials Wizard 2 incomplete

  • 23 January 2024
  • 7 replies
  • 107 views

Hello community, 

We are getting an error when we release materials on a production order and not all of the BOM components are showing up on the Materials Wizard 2.

I'm able to do a partial release on materials that prompt up, when I attempt to release the remainder of the parts on the bill of materials components, the release materials are blank, it is now showing the rest of the materials that need to be allocated to the production order.

I made a change on the test environment to change the “Data Entry Settings” to “Do Not Allow” for Under Issue Materials and tried to do the move; we receive an error that not all materials are issued to the production order, so we were unable to close the move, but when we tried to release the rest of the materials, the page blank.

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Best answer by jamesh 8 February 2024, 23:42

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Userlevel 7
Badge +2

@jnater - It is hard to tell what is going on without screenshots. Have you had your implementation partner take a look in case there is some type of setup issue? 

 Hi Debbie, 

here are some illustrations from the problem we are getting:

This is the Production order.

 

Bill of Material Details has 7 parts on the production order components.

 

Release Materials only finds 5 parts, the SA-1389 we have 116 pieces in stock and available, but it is not listed on the Materials Wizard window.

 

Here is the Available Inventory.

I can either manually enter the rest of the parts and release the materials or do a partial.

When I do a partial, the other 2 parts are not showing up as pending to be issues on the materials wizard 2 page.

Userlevel 4
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@jnater Material Wizard only consider the Warehouse locations which has Sales and Production Allowed.
So even if Inventory summary says that 116 pieces are in stock, system will not display them if all the 116 pieces are in locations where Sales and Production are not allowed. Please verify that. 

Userlevel 7
Badge +3

The material wizard will only recommend releasing materials for which you have quantity on hand.

You could use Critical Materials to show materials which are not on hand - so that you can plan to replenish them.  By choosing the “show all” you can see the full material list if desired.

@PragatiMalviya64 & @angierowley75 Thanks for the suggestions.

But we still get the same issue.

We reviewed both and they are toggled to accept, the problem is coming from the “Qty. Hard Available” that Acumatica is phantom allocating the entire stock, it defaults to “0” available, it assumes that we have nothing available to issue to the production order.

We don’t see the parts on Critical Materials because there is stock, but we do see it on the window when we click on “Show all” because we have inventory; but when we try to use the release materials wizard those parts are not prompting to be able to issue them unless we force the system and add them manually.

Userlevel 7
Badge +3

As Debbie suggested - this might be a question better suited for Acumatica Support.

Userlevel 6
Badge +6

@PragatiMalviya64 & @angierowley75 Thanks for the suggestions.

But we still get the same issue.

We reviewed both and they are toggled to accept, the problem is coming from the “Qty. Hard Available” that Acumatica is phantom allocating the entire stock, it defaults to “0” available, it assumes that we have nothing available to issue to the production order.

We don’t see the parts on Critical Materials because there is stock, but we do see it on the window when we click on “Show all” because we have inventory; but when we try to use the release materials wizard those parts are not prompting to be able to issue them unless we force the system and add them manually.

 

I seem to remember having a similar issue long ago…  It took a lot of digging and fine tuning to get this working right but ultimately it was doing exactly what we were telling it to.  Some of the things we needed to look at were the inventory allocation details to see what was being allocated where.  Another was the safety stock for all our items.  And lastly we needed to adjust the settings in our Inventory Allocations.  Or Sales Order Allocations so the system knows what to include and what not to include in calculating allocations, SO’s, receipts, PO’s, Production, etc.  Along with lead time calculations.  It was just one magic button that could figure this out for us, we found several things we needed to adjust depending on vendors and our processes.  We also found out we had our sales teams creating SO’s and letting them sit there forever before they were ready to be processed, but it was eating at our inventory availability.  Again, not saying any of this applies to you, but then again, maybe some does?  If after you go through all of this and your VAR can’t help you, submit a support ticket, because once it is working, it’s a huge time saver!

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