I am trying to open opportunities via import scenario however I get an error stating that the open button is disabled. Is there a work around? It has been confirmed that it is not a permissions issue.
Best answer by manikantad18
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+11
I can’t see anything wrong, but Import Scenarios are not my strongest suite. However, you should be able to navigate to the Opportunity screen and check what your permissions are capable of by actually trying to do it manually.
Userlevel 4
+1
Hello
The best way to troubleshoot errors referring to a button or action being disabled is to open the record under the targeted screen, in this case the opportunity number you have in the data provider, and see if you are able to manually open it. For example, if the status of an opportunity is already open, you will notice open action is disabled:
Userlevel 7
+12
Hi
+11
It was exactly that, some of them were manually opened by one of my sales managers! The new mapping worked
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