Question

Issue with Processing Bank Transaction (2022R2)

  • 1 June 2023
  • 4 replies
  • 113 views
aborisova37
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We are currently experiencing an issue with matching and processing bank transactions. It began occurring right after the recent upgrade to 2022R2 (22.206.0035).

Here's the error message we are receiving:

We upload OFX files from our bank. Please advise.

~Anna

4 replies

aborisova37
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@AmaanFazeer11 here is an update: the RefNbr we entered in the Import Bank Transactions Screen got printed on the checks as the last check stub nbr:

 

~Anna
aborisova37
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Hi @AmaanFazeer11 , it worked. 

Could you please let us know how to make the Ext. Ref. Nbr populated automatically so that our users don’t have to do this manually with all our 9 branches)

Thank you!

~Anna
aborisova37
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Thanks, @AmaanFazeer11. Will do in the morning and let you know if it helped.

~Anna
A
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Hello @aborisova37,

Can you try to un-match the transactions and change Ext. Ref. Nbr. field on “Import Bank Transactions” (CA306500) form.

Then try processing the transaction on Process Bank Transactions screen

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