Question

Error: Can not find Bill to apply Prepayment

  • 7 March 2024
  • 5 replies
  • 55 views
D
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Hi all, 

I have a case that I apply and reverse the bill which already applied to prepayment, but I cant find this bill to apply again

Step 1: I go to prepayment APP001349 to apply a bill APB00286

Step 2: I reverse that bill

Now  I want to apply that bill again but I cant find this bill in document to apply tab

 

Do you have any idea? Please advice me.

5 replies

M
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Hello @dilys 

Could you please show me the application tab of the bill?

 

Open Bill APB000286 >> Application Tab

 

If that bill is already selected for application on another document, You will have to remove the bill from that application and then try to apply the bill for prepayment.

 

Thank you.

D
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Hello @dilys 

Could you please show me the application tab of the bill?

 

Open Bill APB000286 >> Application Tab

 

If that bill is already selected for application on another document, You will have to remove the bill from that application and then try to apply the bill for prepayment.

 

Thank you.

hi @MuthumaliDhanushika27 , thanks for your response; this bill is only applies for this prepayment

 

J
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Could it not be showing up on your search screen because the bill number has one more zero than what was typed in the search bar? The bill number is APB000286, but the search bar screenshot shows APB00286 is typed into it.

D
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@jessicaASA , as you can see, this bill is not available to select or find

Chris Hackett
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Hi @dilys were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.

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