Hi all,
I have a case that I apply and reverse the bill which already applied to prepayment, but I cant find this bill to apply again
Step 1: I go to prepayment APP001349 to apply a bill APB00286
Step 2: I reverse that bill
Now I want to apply that bill again but I cant find this bill in document to apply tab
Do you have any idea? Please advice me.
Hello
Could you please show me the application tab of the bill?
Open Bill APB000286 >> Application Tab
If that bill is already selected for application on another document, You will have to remove the bill from that application and then try to apply the bill for prepayment.
Thank you.
Hello
Could you please show me the application tab of the bill?
Open Bill APB000286 >> Application Tab
If that bill is already selected for application on another document, You will have to remove the bill from that application and then try to apply the bill for prepayment.
Thank you.
hi
Could it not be showing up on your search screen because the bill number has one more zero than what was typed in the search bar? The bill number is APB000286, but the search bar screenshot shows APB00286 is typed into it.
Hi
I have a similar problem on an AR invoice. It has a balance, status = open, not available for application to a prepayment. I have noticed that the balance on the invoice does not add up to totals of the amounts applied to it, that might be the problem. Recalculation of this customer’s document balances does not fix it. Will share here if I find a solution.
I found the problem in AR invoices, which will be the same I am sure in AP Bills.
If an invoice/bill is on another unreleased payment application, you won’t be able to select it for another payment application.
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