We are trying to set up our Authorize.net sandbox account as a processing center on our Acumatica sandbox tenant, however we’re getting the below error message. I created a brand new Signature Key and Transaction Key and still when I try to test credentials I get this error.
Any ideas how to get around this? I’ve played around with TESTMODE and VALIDATION parameters and that hasn’t helped.
Best answer by michaelho
I figured out the issue - the MERCNAME line (with the description of “Your Merchant Name / Login”) is a little misleading; this value actually needs to be the API Login ID:
+15Hi
Please try this
+15In this case please touch base with support team
This error occurs when the Authorize.net API key is different from the keys inputted in your Recharge account. Contact the Recharge Support team with your new keys if your Authorize.net API and transaction keys have changed.
E00007 – User authentication failed due to invalid authentication values.
This error occurs when the API environment doesn't recognize the API Login ID and Transaction Key submitted. There are three possible causes of this error:
I figured out the issue - the MERCNAME line (with the description of “Your Merchant Name / Login”) is a little misleading; this value actually needs to be the API Login ID:
Thank you for sharing your solution with the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
