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How do we issue purchase return for dropship PO?

  • July 14, 2023
  • 2 replies
  • 610 views
C
Jr Varsity II
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We have a dropship PO which associated with a Sales Order. Basically we have released 1 purchase receipt and AP bill for the dropship PO. The Sales Order which associated with the dropship PO is completed with invoice.

But unfortunately, we accidentally released another purchase receipt for the dropship PO which is not supposed to be.

How do we make correction for the wrong receipt? 

 

 

Best answer by Manikanta Dhulipudi

Hi @chenwm 

Could you please follow the below process to return an order https://www.crestwood.com/2020/04/17/how-to-cancel-a-drop-ship-po-for-stock-items-in-acumatica/

Thanks

    K
    E

    2 replies

    Manikanta Dhulipudi
    Captain II
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    Hi @chenwm 

    Could you please follow the below process to return an order https://www.crestwood.com/2020/04/17/how-to-cancel-a-drop-ship-po-for-stock-items-in-acumatica/

    Thanks

    Acumatica Functional Consultant & Customer Experience Supervisor
    C
    Chris Hackett
    O
    Acumatica Employee


    Hello, you can also review the following article about drop-ship return: 

     

    Chris Hackett
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