Change the Lot/Serial Class of an item to any other lot/serial class with different Tracking Method.

Question

We are trying to change the Lot/Serial Class of an item to any other lot/serial class with different Tracking Method.

If the prior class was Serialized with Lot/Serial class as "Default" and have tracking method as "Not Tracked" and Assignment Method as "When Received". However, If we try to change the lot/serial class of an item to any other lot/serial class We are getting an error as "Lot/serial class cannot be changed when its tracking method is not compatible with the previous class and the item is in use."

We tried with zeroed out the quantity on hand for the item and ensured that there are no allocations for this stock item, but it won't work.

How can we successfully change the Lot/Serial Class in this scenario?

ahmedragai28488 · Accepted Answer

Hello, You need to make sure the item is not currently in use in sales orders, purchase orders, production orders, etc.
If the item is in use, you may need to address those transactions before making changes to the Lot/Serial Class, this can involve reversing transactions, or even deleting and recreating transactions if necessary.
Once you've ensured that the item is not in use, you can proceed to change the Lot/Serial Class of the item from Stock items (IN202500) form.

We are trying to change the Lot/Serial Class of an item to any other lot/serial class with different Tracking Method.

If the prior class was Serialized with Lot/Serial class as "Default" and have tracking method as "Not Tracked" and Assignment Method as "When Received". However, If we try to change the lot/serial class of an item to any other lot/serial class We are getting an error as "Lot/serial class cannot be changed when its tracking method is not compatible with the previous class and the item is in use."

We tried with zeroed out the quantity on hand for the item and ensured that there are no allocations for this stock item, but it won't work.

How can we successfully change the Lot/Serial Class in this scenario?

ericmack94 · Answer

Were you able to find a solution for this issue?

Change the Lot/Serial Class of an item to any other lot/serial class with different Tracking Method.

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