We’ve noticed this a few times at different clients but I don’t have a smoking gun to bring in tech support so I’m looking to see if anyone else has had similar experiences.
When there has been an update due to Windows/IIS/SQL security patches, or some other update on the Acumatica side, that we find that sometimes a customization project has reverted back to a prior version. We’ve seen source code within the project revert and we’ve seen cases where a DLL appears to have reverted back one version.
Last night our clients production site had some updates and this morning they called with some configuration related issues. We checked on fields in a setup screen and discovered that some fields were blank causing invoices to be missing a default cash account value. These fields were populated the day before because it prevents invoices from being posted. We filled in the missing values and everything went back to running smoothly - like it has been for weeks.
Like I said, we don’t have a smoking gun to definitively document and pull Acumatica support into the equation. Just looking to see if other have had similar experiences to maybe figure out how to make sure everyone has a stable experience.
Best answer by Dmitrii Naumov
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