How can I deactivate tenants?
Best answer by vkumar
View originalDeactivate Tenants
Userlevel 7
+17
Hi
Hi
Another alternative is to move the tenant to ‘Test’ mode. When you move a tenant to ‘Test’ mode, it allows only 2 concurrent users and will be in ‘Trial’ mode. It wont allow you to revert to production mode from Test mode though.
You can use this when you don't want Test tenants utilize licensed Tenant limit.
Regards,
Oh, good to know. Thank you !
Userlevel 5
+1
Hi
Another alternative is to move the tenant to ‘Test’ mode. When you move a tenant to ‘Test’ mode, it allows only 2 concurrent users and will be in ‘Trial’ mode. It wont allow you to revert to production mode from Test mode though.
You can use this when you don't want Test tenants utilize licensed Tenant limit.
Regards,
Hi
How can I deactivate tenants?
Summary on the options available
- If you don’t need this instance, take a snapshot (if required) for backup and delete the tenant.
- Tip: if it is SAAS tenant, we always take a snapshot and restore in a Local server for future reference. This will save SAAS resources like database size.
- If you need to work on this instance at a later stage,
- Add a comment like “DONOTUSE” to the login name
-
Change to Test tenant, as indicated by
@vkumar
Thanks
Hi
The workarounds/tricks to get data of Test tenant suggested by you does work. With snapshots, one has to keep in mind the size limit of 1 GB on Saas instances.
I intended to mention that the operation of switching to ‘Test tenant’ cannot be reverted.
- One can create a ‘new’ tenant in production mode and copy Test tenant data to new tenant.
You do get an explicit message indicating the limitation while switching a tenant to ‘Test mode’.
Regards,
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