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'Upload Unbilled Transactions' in Pro Forma Invoice is not working.

  • 6 June 2023
  • 5 replies
  • 81 views

Hello, I am trying to upload a project transaction entry to a Pro Forma invoice. I see it under ‘upload unbilled transactions’. So I selected the transaction and clicked on ‘upload and close’ but it seems to not be working. Any idea on what I can do to fix this? 

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Best answer by Heidi Dempsey 14 June 2023, 18:38

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Userlevel 7
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@Adavid what is your billing rule that generated the Pro Forma? 

@Heidi Dempsey its Time & Material 

Userlevel 7
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@Adavid  All the transactions should pull in - Can we meet so I can see the data? Or you can enter a case and support can help

@Heidi Dempsey  Yes, we can meet. 

Userlevel 7
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The resolution was that the unbilled transactions were source labor and had no quantity.  The billing rule had a rate that used the quantity x rate,  so we marked the billing rule to Create Lines with Zero Amount and Quantity and they were then uploaded.

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