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Hello guys,

I managed to create a new tenant but system is not displaying it in the tenants list. It only shows up in the login screen. Have you guys experienced the same issue before?

 

Login screen

 

System is not displaying the newly created tenant “PT-PCIC” in the tenants list.

 

I assume you are on Acumatica Clould. Correct?

if yes how many tenants does your contract allow you to have? If you exceed your tenants limits you won’t see all tenants,

Hi guys, i managed to resolve the issue by enabling the features.

 

 

 

Thank you so much.

 

Hi @chenwm 

Can you login as “ admin “ user account and confirm if you are able to access the tenant list.

 

Other article which helps us to trouble shoot 

https://www.augforums.com/forums/everything-else/tenants-disappear-after-upgrade/https://www.augforums.com/forums/everything-else/question-on-admin-permissions/

if admin user is able to access tenant then create a account for you to access the screen.

Thanks

Thank you for sharing your solution with the community @chenwm !

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