Hi All, when I import Interest Account (4212), the system show “account cannot be mapped”. Does it mean I cannot import the balance for this account or what’s wrong?

Import Trial Balance - Account cannot be mapped

Userlevel 7

+11

vkumar
Acumatica Support Team
783 replies
2 years ago
11 May 2022

Hi @chidao

Try enter a manual journal transaction for that GL account. You may delete the batch and not release it, just to validate if the GL account exists and it does not have any restriction to use on UI. If it allows you enter a Journal transaction, the import should work.

Hope this helps,

Regards,

C

chidao
Author
110 replies
2 years ago
12 May 2022

Hi @chidao

Try enter a manual journal transaction for that GL account. You may delete the batch and not release it, just to validate if the GL account exists and it does not have any restriction to use on UI. If it allows you enter a Journal transaction, the import should work.

Hope this helps,

Regards,

HI @vkumar

Thanks for your support!

From GL, I can not find that account (4212-1)

But in my chart acc, it’s there

Appreciated with your advises!

Thanks in advance.

V

Userlevel 7

+11

vkumar
Acumatica Support Team
783 replies
2 years ago
12 May 2022
Answer

Hi @chidao

The GL account may have been selected on your GL preferences screen and set as ‘YTD Net Income account’. One cannot create GL transaction to this account manually as its calculated automatically for Financial report generation.

Refer to the documentation highlighted below:

https://help-2022r1.acumatica.com/(W(3))/Help?ScreenId=ShowWiki&pageid=9fb11332-7bbb-4944-8d9e-995918abc51b