Hi @natashalim,

Have you reported a support case already? If not, please do.

We need to review this closer.

Thank you for highlighting!

Hi @ESTEPALINA ,

Thanks much for responding. Will submit a support case. In the mean time, is there any work around that we can implement as this will be a bit of a problem for the client…

Hi @natashalim were you able to find a solution? Thank you!

Hi @natashalim,

let me review and get back to you.

Hi @Chris Hackett and @ESTEPALINA ,

We are still waiting for a solution from Acumatica support. But in the meantime, we have developed a temporary fix to enable posting with the "correct” user defined exchange rate to the Project Transactions. The client has just completed testing and we will be deploying it to the Live environment soon.

However, this is probably not an ideal solution for the long term…

Would appreciate any insights you may have as to why the transaction is not posted to the Projects as per user defined rates and as per GL.

Thanks much.

Hi @natashalim ,

Do you know the support case number?

Regards,
Kate

Hi @ESTEPALINA 

Thanks much for your message. We have just received an update that the case has been escalated. Should I share the case number here?

Thanks much.
Natasha

Hi @natashalim,

You can share the case number here or in a private message to me in Community, how works best for you.

Thank you!

Hi @natashalim ,

I see the support case now, please disregard my request above.

Thank you!

Just thought I should update that the current response that we received was that the discrepancy between the posted amounts in base currency and the exchange rates used between the modules is as expected, i.e. that the project module will use the current spot rate regardless of the rate that was used and posted via the GL. Am a bit concerned with this, as this was not how it used to work prior to us upgrading our instance.

Would appreciate any insights on the matter.

Thanks much.

Hi @natashalim ,

I’m reviewing this now.

I have a client with this very issue.  They use multiple rates due to hedging contracts they make for longer term projects and this situation makes it a nightmare to manage as on some projects they’d need to update the project rate before posting any Bill.  

@tommaricle43 ,

For your client, what’s the project currency? Does it differ from the base currency? What’s the transaction currency?

Thank you for feedback!