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commission amount on discounted customers

  • 24 October 2022
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hi, currently our salespeople receive commission on paid invoices only so we are using the payment option to calculate commission. However, if a customer is a discount customer and gets a discount if they pay in a certain amount of days, Acumatica is giving the salesperson commission on the discounted amount.

ex: if the sale is for $1,000.00, discount is $10.00, the salesperson should be getting commission on the $1,000 but instead is getting commission on the $990.

does anyone know how i can change this or work around this so the salesperson gets the correct commission amount on the full sale?
 

 

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Best answer by Kandy Beatty 24 October 2022, 19:57

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hi @kbeatty21, thank you for the response. This is something custom my VAR would have to do or Acumatica?

Hi @mna10 

I am not sure who your VAR is but if they have developers, they could do it and if they don’t, they could Acumatica step in. 

Good Luck!

Userlevel 3
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hi @kbeatty21, thank you for the response. This is something custom my VAR would have to do or Acumatica?

Userlevel 7
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Hi @mna10 

Unfortunately, this is standard Acumatica behavior. If you skip the discount, your customer does not get the discount. I tried a few different ways and could not get a good work around for you. You would need to put a customization in place to disregard this behavior. 

 

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