SO document discounts - shipping charges being included
Hello,
I have a customer who uses document level discounting on sales orders and when they do this, Acumatica is taking the discount off of the freight charges.
Is there a way to not include freight/shipping charges in document level discounts?
Thanks!
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Hello,
Please vote for your idea here, to offer option to exclude freight from discounts:
In the meantime, Discountable amount may be manually changed on Discounts tab of Sales Orders.
You may also consider a customization.
Laura
Thanks @Laura02 for the link to the idea, I definitely voted.
Unfortunately, manually changing the sales order is difficult as this customer processes thousands of orders.
HI @donnadeskins55
Are freight charges used as a line item on the Sales Order? What is the Invoice Freight based on?
When I create a sales order with a document discount, the discount does not change when I add a carrier.
Order placed
Same order just with a carrier
It’s the calculated freight charges on the TOTALS tab that are included in the discount:
Hi @donnadeskins55 were you able to find a solution? Thank you!