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Hello,

I have a customer who uses document level discounting on sales orders and when they do this, Acumatica is taking the discount off of the freight charges.

Is there a way to not include freight/shipping charges in document level discounts?

Thanks!

Hi @donnadeskins55 were you able to find a solution? Thank you!

It’s the calculated freight charges on the TOTALS tab that are included in the discount:

 

HI @donnadeskins55 

Are freight charges used as a line item on the Sales Order? What is the Invoice Freight based on?

When I create a sales order with a document discount, the discount does not change when I add a carrier. 

Order placed

Same order just with a carrier 

 

Thanks @Laura02 for the link to the idea, I definitely voted.

Unfortunately, manually changing the sales order is difficult as this customer processes thousands of orders.

Hello,

Please vote for your idea here, to offer option to exclude freight from discounts:

In the meantime, Discountable amount may be manually changed on Discounts tab of Sales Orders.

You may also consider a customization.

 

Laura

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