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Shipping Tool missing URL in Active Browser

  • 6 December 2022
  • 5 replies
  • 75 views
J
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AS of yesterday our Acumatica Shipping process started to fail. I get this error message using Chrome. We have tried Firefox and get a different error, plus it is extremely slow. 

Any advice would be appreciated 

 

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Best answer by JasonITsavvy 9 December 2022, 20:10

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R
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Having the same issue. Any resolution to this?

Rob Masters
Dana Moffat
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@JasonITsavvy I just tried a rate shop from Shipments and i didn’t have an error - i was able to successfully rate shop and then have rates calculated on the shipment.  (i used Chrome)

 

 

kandybeatty49
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Hi @JasonITsavvy 

It sounds cliche, but have you tried to clear your cache? 

Or have you tried to restart the application? I would only advise on this if you can get everyone out of your system however. 

Kandy ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.
J
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Acumatica has confirmed this is due to an update to Chrome & Edge.  We dont use the rate shop. We use UPS WorldShip and Chrome with the Acumatica Shipping tool is wont talk. I tried running it in incognito mode but that doesnt work either

 

kandybeatty49
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Userlevel 7
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Acumatica has confirmed this is due to an update to Chrome & Edge.  We dont use the rate shop. We use UPS WorldShip and Chrome with the Acumatica Shipping tool is wont talk. I tried running it in incognito mode but that doesnt work either

 

The updates usually cause these issues. Glad you got an answer :)

Kandy ~ If a member helped you, please *Like* their post. If a member provided an answer to your question, please mark it as *Best Answer*.

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