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Prevent deleting item from SO when on drop-ship PO

  • 17 June 2022
  • 3 replies
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Userlevel 6
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Hi, 

 

I’ve found some instances where a user deleted an item of a SO while not canceling the drop-ship PO. This could be very common when dealing with high volume ecommerce shipments. 

Is there a way to prevent this from happening? Workflow should be Cancel PO > Remove Item from SO 

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Best answer by dales50 17 June 2022, 15:30

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@Jeff96 Jeff:  You can not delete linked PO line in 2022R1.  Using the 2022R1 sales demo I received this error when trying to delete a drop ship PO line on a sales order

 

Userlevel 2
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You could try a business event that triggers on delete of the SO line, to cancel the PO line/order and/or sends an email to interested parties that the SO line has been deleted and the linked PO needs to be, or was cancelled.

Userlevel 6
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@Jeff96 Jeff:  You can not delete linked PO line in 2022R1.  Using the 2022R1 sales demo I received this error when trying to delete a drop ship PO line on a sales order

 

Forgot to add I’m on 2021R2

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