Hello, 

Any solutions have been found for this yet?

Thanks,

I have faced a similar problem. I am using FIFO, Lot tracked with AVG costing. What we realised is that in the INCostStatus table for the particular receipt the On Hand Qty (i.e. 15)  is lesser than the actual receipt qty (I.e. 35). So it allows us to return up to that 15 items but not the whole of the receipt qty

Now the issue is how to fix it. Is a simple data correction would do? We are going back to Acumatica support on this.

Hi @krausef77 were you able to find a solution? Thank you!

Was the product recently received?  Was the Release IN Documents Automatically checkbox selected in the Purchase Order Preferences?  Also, what is the state of the inventory receipt? - has it been released?

Only one Warehouse and Qty available for Issue is also 60. They are not shipping or selling this Product. Item doesn’t have any Allocations either.
This is really weird

Do you have multiple warehouses?  I add the column for Available for Issue to the grid.  This will allow you to see the quantity available after deducting for shipped product.  The Available for Shipment is the quantity available less quantities shipped and on shipping.  It could be that you have the 50 units shown above as part of a shipment that has not been confirmed.  If that is the case, you would need to remove them from the shipment before you could make the adjustment.

Hi @krausef77 

A few things:

1. What does that Inventory Summary say for this item?
2. Did you recalculate the inventory for this item?

 

Hi Kandy,

The Inventory Summary looks like this:
 

Recalculating the Inventory didn’t resolve the issue. Still the same Error message.

Hi @krausef77 

A few things:

1. What does that Inventory Summary say for this item?
2. Did you recalculate the inventory for this item?