How to ship a multiple box SKU in Acumatica shipping

  • 12 November 2021
  • 9 replies

Userlevel 6

We have individual SKUs that ship in more than one box.  In the Acumatica pick, pack, and ship process, the Acumatica workflow seems only to accommodate one box / one shipping label per SKU.  How can we print multiple shipping labels for a multiple-box SKU?  We do not have Acumatica WMS.  Your help is greatly appreciated. 


Best answer by MattNelsen 23 November 2021, 01:06

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9 replies

Userlevel 1

Do the SKUs in question ship in multiples of the same box, or are they different sized boxes?

Let me preface by saying we don’t currently use the Pick, Pack, Ship functionality as we found it cumbersome with no value-add, but we have had some success with two scenarios via the standard Shipment processing:

  1. Items that ship in multiples of the same box can have a decimal number in the packaging section, forcing the sold item to be packed into multiple boxes. For example, a 2-pack item would be packed .5 per box; see below example. The caveat would be items with non-terminating decimals (eg 3-pack, 6-pack etc), in how it would factor remainders.
  2. If they are different box sizes (or if you want to avoid the decimal problem), you could try carrying the boxes as unique Stock Items, and use a Non-Stock Kit to sell them together.

Both of these scenarios can cause problems with ASNs though, although I think you’d have an easier time fixing the second than the first.

Hope this helps!


Userlevel 6

Thank you for your help.  We will give your ideas a try.  I greatly appreciate your help. 

Userlevel 7
Badge +9

Hi @dougmcbride79 We took the approach#2 specified by @MattNelsen. Few other deciding factors to consider are based on the following:

  1. How the boxes belonging to the same items are stocked. 
  2. Can each box item be sold and Stocked independently or Not
  3. Shipping Carriers - Built-in Acumatica Carriers or 3PL
  4. Any EDI integrations that requires ASN.. etc.,
  5. The way the items to be shown in the pick list..


We are having the same issue, but because the boxes are not the same size or weight, and there are three boxes with the shipment; this method is not working for us. Each box is inventoried on the shelf individually for the finished good. It is stocked but not sold independently. 

Userlevel 7
Badge +9

Hi Tanesha,

Your scenario looks like a non-stock Kit scenario. In this scenario, you Purchase the boxed items separately. Stock them separately and then sell them as a non-stock kit. So, on the picklist all the boxed items are shown separately.  In the past there was a known issue with the Pick pack Ship process with non-stock kits. I think this was fixed. Hence, please verify.

Hope this helps.



We tried that and the non-stock kit did not work for our business model and what we needed to present to vendors for inventory. We manufacture those products. 

Userlevel 7
Badge +9

Hi @Taneshia , Does have a generic Inquiry with Kit Availability resolve your issue of replenishing AND  Presenting to the vendor?

That still won’t allow us to distribute the weight of an item across multiple boxes for the auto pack. 


We are having a similar issue with single Item Numbers that are sold as a single item but ship in 2 boxes. From a functional standpoint the non-stock kit idea can give us 2 boxes for a single sku. We are using Pacejet and SPS. SPS (mapadoc) cannot handle this currently, but apparently have something on the way to consolidate back to a single box.

The issue is for several trading partners we need to show on hands for these items and setting them as a non-stock kit eliminates showing inventory. If we build the kits and put them on hand, then we don’t get the 2 boxes for shipping. There needs to be a better solution. Because these are different size boxes and weights, we cannot strap them together and for fulfillment shipping to residential, they need to stay in 2 boxes for UPS and FED-EX. 

Any suggestions welcome!!


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