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Emails not sending - error message

  • 25 October 2023
  • 2 replies
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Trying to send out payment notification emails and receiving the following error:

 

The email message has not been sent. See the following error message for more information: CR Error: Email send failed. Source notification object not defined to proceed operation..”

 

Has anyone seen this before?

 

 

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Best answer by jwarren 25 October 2023, 21:57

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Hi @jwarren 

Please share the steps from which screen sending an email.Please follow below article to setup emails configuration in Acumatica

https://community.acumatica.com/configuration-225/how-to-configure-the-usage-of-notification-templates-312

 

https://community.acumatica.com/configuration-and-installation-114/there-is-no-active-notification-source-to-process-the-operation-7803

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Taking a look - it appears the emails had sent automatically based on an automated process. So the error appears to be preventing you from sending it twice - which is great.

 

However the error message is quite misleading ...

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