One of our clients has changed internet providers. The new company has asked us:
“We will need the public IP of the site where the Accountig software is. We will have to create a connector to accept connections from that IP.”
The original internet provider set things up fine and never asked for this.
Where do we get this?
Thanks.
Best answer by darylbowman
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+11
It sounds like they would be configuring a firewall or something.
Is this client hosted by Acumatica or on-premise?
Acumatica
+11
I think you'll probably need to contact support for the ISP and ask for some more information. I can't really think of any reason you would need to make allowances for a public website unless they're configuring DNS.
They are just setting up e-mail.
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