Hi team,
We are having issues with Processing Center GI after upgrade to 2022 R1 version. While opening the GI there are no records shown. Tried accessing the navigation page CA205000 as well same issue.
Logged in as Admin with delete access. Any thoughts on what could be the issue?
+6Can you go to Generic Inquiries and find it there? Maybe it's a different GI screen ID and it's still in the SiteMap. Or you need to be given permission to that screen. Admin doesn't always give access to everything.
Hi
+6The entry point is still pointing to the correct place? The site map entry looks good?
Yes it is..
+6Next thing Id check are customizations, I've seen some hide screens and features to try to use their own screen instead, sometimes unrelated to their own functions.
We have unpublished all the customizations on a demo site and still have the same issue.
+16Hi
Also please check the access rights using the admin account if needed.
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