Business Event mostly failing since upgrade to 23 R2

  • 3 January 2024
  • 2 replies

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This business event is usually failing with a strange error and the occasional success since upgrade to 23 R2. Can anyone help me?



Business Event configuration



Best answer by darylbowman 9 January 2024, 15:22

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2 replies

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I believe this was caused by an Email Template misconfiguration. I was using BAccount_AcctCD as the Link to Account field, when I should have been using BAccount_BAccountID. This caused the event subscriber to fail with the error that it couldn’t find the Business Account.

Userlevel 7

Thank you for sharing your solution with the community @darylbowman!


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