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Business Event mostly failing since upgrade to 23 R2

  • 3 January 2024
  • 3 replies
  • 106 views

This business event is usually failing with a strange error and the occasional success since upgrade to 23 R2. Can anyone help me?

 

 

Business Event configuration

 

3 replies

darylbowman
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Badge +12

I believe this was caused by an Email Template misconfiguration. I was using BAccount_AcctCD as the Link to Account field, when I should have been using BAccount_BAccountID. This caused the event subscriber to fail with the error that it couldn’t find the Business Account.

Daryl ⚡Contract Acumatica Developer (MVP🏆) for hire ⏩ linkedin.com/in/darylbowman
Chris Hackett
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Userlevel 7
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Thank you for sharing your solution with the community @darylbowman!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
B
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Hi! I just had the same problem when moving from 2022R2 to 2023R2. I have 79 Business Events and 79 Email Templates linked to the same GI, triggering off the Customer ID (Acct CD). These are controlled by 1 Automation Schedule. Only 5 of the 79 failed after the switch over. In my case I rebuilt the Email Template with all the same settings and the problem resolved.

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