This business event is usually failing with a strange error and the occasional success since upgrade to 23 R2. Can anyone help me?
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/8c83dd2b-8ba0-4791-93a3-38ca4104f203.png)
Business Event configuration
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/48bdae18-beca-406b-9351-d0862e32b2ac.png)
This business event is usually failing with a strange error and the occasional success since upgrade to 23 R2. Can anyone help me?
Business Event configuration
I believe this was caused by an Email Template misconfiguration. I was using BAccount_AcctCD as the Link to Account field, when I should have been using BAccount_BAccountID. This caused the event subscriber to fail with the error that it couldn’t find the Business Account.
Hi! I just had the same problem when moving from 2022R2 to 2023R2. I have 79 Business Events and 79 Email Templates linked to the same GI, triggering off the Customer ID (Acct CD). These are controlled by 1 Automation Schedule. Only 5 of the 79 failed after the switch over. In my case I rebuilt the Email Template with all the same settings and the problem resolved.
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