Shipping seems to me to be an overlooked area of Acumatica, and I’m not sure why others have not come across this issue.
In summary: We are getting inaccurate shop for rates prices when switching a package in the shipment
This is our box setup, I will demonstrate using a USPS flat rate box
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/5ae362e9-306b-4069-9a04-02b9750386d8.png)
We add the package (box017) in the shipment and attach a weight of 2 lbs
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/310724aa-567e-4cd9-ae94-33243cbd5a81.png)
when I shop for rates I get a return price of $7.79. The actual price for a small flat rate USPS box is $7.90
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/49dbf77e-9516-4402-abaa-a436ef634d9a.png)
In order to get the correct price to show up, I have to close the window and re-open the shipment.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/ac841bdb-27fa-4cdf-ac10-537d66552514.png)
If for whatever reason I want to change the box (ex. the large flat rate Box014) and the weight to 3 pounds, the shop for rates screen is frozen to the previous dimensions when I edit the package. Once again, I need to save the document, close the shipment, and re-open to get the correct pricing. Seems like this glitch makes us prone to inaccurate price quotes.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/85caafcc-ee82-4598-944d-14865e0fddea.png)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/46e703a1-a3bc-46a4-a5ed-a33015e65a17.png)