We do not want items sold out or not available for sale to show up on our Big Commerce Website. Here is our problem: When the last item in stock of a particular SKU is on an Acumatica sales order (but not invoiced) it still shows on the Big Commerce website as available for sale. How can we configure our Acumatica connector so when the last item of a SKU is on a sales order the item will not show up as available for sale on the Big Commerce website?
We are on Acumatica 2020 R1.
Best answer by Yuri KarpenkoView original
@dougmcbride79! I think you can update availability calculation mode to the following settings:
I think this should help.
Thank you. We have checked our settings and our configuration already was deducting for items on sales orders. See below. What is the next thing we should check?
If that does not work, please submit a support case. You can refer to this discussion for the faster response.
Thank you. I have changed the “Availability Mode” from “Shipping” to “Available”.
We made the change from “shipment” to “Available”. After this change, we get 100% sync error. See below. What is wrong?