I have non-stock template item kits set up which are picked and packed at point of order. This works great when I process the order in Acumatica.
When the non-stock item is pushed to BigCommerce it is allocated as a Digital item and not a Physical and therefore does not have the associated shipping process and can be ordered without the need to input an address or select shipping options. If I manually change the item in BigCommerce to Physical, the resync from Acumatica overwrites this.
The non-stock items have Require Shipment flagged on them.
Is there a way to have non-stock items sync as Physical?
Best answer by smarenichView original