Is anyone else having an issue with Shopify returns/refunds not importing into Acumatica on 2022R2 build 22.210.0020? No error messages in sync history. Just nothing happening.
Shopify returns not importing into Acumatica on 2022R2 build 22.210.0020
HI
A few things:
- Is the Refund Order Type setup on the Commerce > Shopify Stores
- Was an upgrade done recently on that instance?
- Are there any customizations in the instance that may be causing the issue?
- YES
- Early build of 2022R2 updated to recent build of 2022R2
I dont think it is an issue with customization since the Sync History shows an issue on the Shopify side of things.
- YES
- Early build of 2022R2 updated to recent build of 2022R2
- Could be related to one of the customizations. Will take a look and see if I can identify which one.
THANKS!
Let us know what the fix was please!!!
Not related to a customization. Something between Shopify and the connector. Acumatica support and presales support keep punting it back and forth to each other. :(
Did you ever find a solution for this
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.