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Mapping Shopify Sales Channel to Acumatica Branches.

  • 29 June 2024
  • 3 replies
  • 77 views

Hello,

We have two retail stores that are setup as two separate Branches in Acumatica - say Branch1 and Branch2. On Shopify POS each retail store is a separate Sales Channel - say Channel 1 and Channel 2. I have been unable to find a way to map or tell Acumatica that Shopify POS Sales from Channel 1 belong to Branch1 and Channel2 to Branch2. All Shopify POS Sales fall under the same Acumatica Branch. Is there a workaround or a setting I am missing?

 

Thank You

3 replies

KarthikGajendran
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Userlevel 7
Badge +2

@dabarca Could you please try entities mapping to pick the branch based on the location? I provided an example in the below. Please test and if it works. 

 

 

Technical Product Manager- Retail Commerce
simonliang91
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Userlevel 5
Badge +1

@dabarca , I think you can try the following mapping, based on Shopify documentation, if the order is a POS order, the source name should be “pos”.
 

 

B
Rank
Userlevel 4
Badge

Hello, 

I have something very similar set up for our branches and it works 99% of the time. However, it doesn’t work when the value of the order is $0.00 

Does anyone know why this would be happening?

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