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From time to time our shipper get the following message.

“Transaction (Process ID 78) was deadlocked on lock recourses with another process and has been chosen as the deadlock victim. Rerun the transaction.”

When we retry the step the process generally completes. 

Does anyone have any idea what causes this error,

It appears that it may be related to the specific order being accessed by two users at the same time. But we are not sure and are looking for some insite.

Thank you!

@Del 

i believe you are spot on. it sounds like multiple users were in the transaction at the same time.  i just did a quick google search of the error and it sounds a lot like what we’re thinking (however, i am no developer lol): 

here’s the link if you wanted to dive deeper into it: 

https://stackoverflow.com/questions/9212255/transaction-process-id-was-deadlocked-on-lock-resources-with-ano

Thank you for the information.

Have a good day!

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