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BigCommerce Syncing Error

  • April 1, 2022
  • 2 replies
  • 97 views
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Freshman II
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This is the Example ERROR: Export of the Stock Item record cannot be completed. The Stock Item with the same field or fields (<<item description>>) already exists.

The first item has been exported to BigCommerce but others with the same description field didn’t. How can I export all items even if they have the same description field?




 

Best answer by smarenich

@FrankieDC BigCommerce does not allow to have different items with the same name. We use Stock Item description as a name for BigCommerce.

So there is no way for you to export items with the same descriptions, please change the description or mapping

    2 replies

    smarenich
    Acumatica Moderator
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    • smarenich
    • Acumatica Commerce Edition Team Lead
    • Answer
    • April 1, 2022

    @FrankieDC BigCommerce does not allow to have different items with the same name. We use Stock Item description as a name for BigCommerce.

    So there is no way for you to export items with the same descriptions, please change the description or mapping

    Yuri Karpenko
    Chris Hackett
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    F
    Freshman II
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    • FrankieDC
    • Author
    • Freshman II
    • April 1, 2022

    Thank you :)

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