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BigCommerce Syncing Error

  • Apr 1, 2022 3:51 PM UTC
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FrankieDC
Freshman II
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This is the Example ERROR: Export of the Stock Item record cannot be completed. The Stock Item with the same field or fields (<<item description>>) already exists.

The first item has been exported to BigCommerce but others with the same description field didn’t. How can I export all items even if they have the same description field?




 

Best answer by smarenich

@FrankieDC BigCommerce does not allow to have different items with the same name. We use Stock Item description as a name for BigCommerce.

So there is no way for you to export items with the same descriptions, please change the description or mapping

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    smarenich
    Acumatica Moderator
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    • smarenich
    • Acumatica Commerce Edition Team Lead
    • Answer
    • Apr 1, 2022 3:56 PM UTC

    @FrankieDC BigCommerce does not allow to have different items with the same name. We use Stock Item description as a name for BigCommerce.

    So there is no way for you to export items with the same descriptions, please change the description or mapping

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      FrankieDC
      Freshman II
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      • FrankieDC
      • Author
      • Freshman II
      • Apr 1, 2022 4:58 PM UTC

      Thank you :)

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