BigCommerce Syncing Error

  • 1 April 2022
  • 2 replies

Userlevel 1

This is the Example ERROR: Export of the Stock Item record cannot be completed. The Stock Item with the same field or fields (<<item description>>) already exists.

The first item has been exported to BigCommerce but others with the same description field didn’t. How can I export all items even if they have the same description field?



Best answer by smarenich 1 April 2022, 17:56

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2 replies

Userlevel 7
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@FrankieDC BigCommerce does not allow to have different items with the same name. We use Stock Item description as a name for BigCommerce.

So there is no way for you to export items with the same descriptions, please change the description or mapping

Userlevel 1

Thank you :)


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