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Email notification not found but business event triggered

  • March 28, 2022
  • 3 replies
  • 236 views
J
Freshman I
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Business Event History shows that the business events has no issues and the email notification subscribers also has no issues, but when I want to process the email, I could not find the email notification under Email Pending Processing. Hope someone can advise why and how can I fix it. thanks

 

Best answer by dales50

@jechang  There is not enough detail in the your message to determine the exact issue.  In most cases when a email is not created from a Business event notification it it related to a TO email address that in either invalid or missing.

I hope this helps

3 replies

dales50
Semi-Pro III
  • dales50
  • Answer
  • March 28, 2022

@jechang  There is not enough detail in the your message to determine the exact issue.  In most cases when a email is not created from a Business event notification it it related to a TO email address that in either invalid or missing.

I hope this helps

Chris Hackett
J
Freshman I
Forum|alt.badge.img
  • jechang
  • Author
  • Freshman I
  • March 28, 2022

yes indeed, I fixed the TO and it works. thank you so much for the help @dales50 

Chris Hackett
dales50
Semi-Pro III
  • dales50
  • March 28, 2022

I am glad I could help !

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