Hello,
I have connected Docusign with Acumatica (am able to send document in Acumatica and request signature), however I am receiving an error when I attempt to process the eSign Sync (once the signature has been completed in Docusign). I receive the following error message when syncing:
Error: Inserting ‘Activity’ record raised at least one error. ‘Owner’ cannot be empty.
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/178e9337-daa8-4e80-9f73-0abc9b950b43.png)
When I examine the file in ‘File Maintenance”, the eSign Owner box is clearly identified:
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/dac3255e-f9d2-450f-9875-3731816b2acb.png)
Not sure why I am receiving this error! Any help would be appreciated.
Thanks.