Tried to Release an AP Retainage, the process shows successful but no Invoice generated under Bills and Adjustments.
Best answer by ricoybanez
View originalTried to Release an AP Retainage, the process shows successful but no Invoice generated under Bills and Adjustments.
Best answer by ricoybanez
View originalJust to sharing on how I solved the issue, there might be same issues related to this in the future, I successfully generated the Invoice for the Release of Retention under Payables.
Steps made.
Thank you to all those who spent time to reply to this post.
Hello Rico,
Please show a picture of the Release AP Retainage screen with at least one AP Bill with unreleased retainage amount, so we can see what released retainage is expected.
Please confirm that the user who is releasing retainage has rights to create AP Bills (Insert or Delete access rights).
Do any warnings or messages appear on the screen when Release aP Retainage is processed? If so please include the error or warning message here, and also check Tools, Trace for more details. Thank you.
Laura
Hello, I think I see a bill created in the above screenshot. If you scroll across to the right in the above screenshot, can you see the new Bill #?
If you see a Bill number then the bill was created.
Where are you looking, to find the Bill? Check filters on AP Bill screen to make sure the results are not filtered by Bill Status or Vendor or AP Account, etc. Then check Branch Access to make sure you have access to see the new bill. Ask someone who is Administrator or Accounting/Finance Supervisor whether they can see the new bill.
Please let us know what you find. Thank you.
HI
Just to verify the steps you are taking, you are going to Payables> Release AP Retainage, then choosing the Bills you want to process
Once they process, are you getting the green processed completion?
If so, then they should be appearing in your Bills and Adjustments.
As
@kandybeatty49
All process were done accordingly, release of retainage done successfully, refer to screenshot below, but no Invoice Generated in the Bills and Adjustments.
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