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I have an invoice from a supplier that was shipped in multiple pieces.  Consequently they charged our credit card with multiple charges.  But, we only have a single invoice entered in AP.

When trying to clear the bank transaction I can select “match to multiple invoices”, enter the vendor’s name into the “business name” and I see the single invoice.  

If I select that invoice it correctly shows me an “unmatched amount” but I can’t figure out how to them match this to the second credit card charge.

This doesn’t feel like an unusual practice so I’m assuming that I’m doing something wrong.

 

Process Bank Transactions - match multiple transactions to the same Invoice | Community (acumatica.com)

 

I’m having the same issue but cant view the link post.

 

What is the solution??


Wow.  This seems pretty standard business process from almost all of the major online retailers.  Amazon seems to always break up shipments and then charge your card separately for each item.  Apple does this, as does Bestbuy, etc etc etc.

The only option I can come up with is to create fictious invoices for each shipment.  And I have to believe that this approach will cause nothing but head aches when it comes time to reconcile GST.

Yikes!

Thanks for the link.  


Please refer the below:

Process Bank Transactions - match multiple transactions to the same Invoice | Community (acumatica.com)


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