How to create the cash register account?

  • 28 April 2022
  • 1 reply

While creating the company I have followed the steps that are mentioned in F100_Financial basics 2022 R1 and I have created company without branches but while coming at the step To Create Cash Accounts in that Step 1 : Creating the Cash Register Account 

Here while doing this step I got an error of branch id cannot be empty.

So how do I fix it?



Best answer by Laura02 28 April 2022, 18:05

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Hello, In all cases we should see company/branch in Banking → Cash Accounts screen. All Cash Accounts need to be connected to a company or to a branch and your field is missing.

I think, Try signing all the way out of your browser and back in, to refresh the screen. Are you using a Company/Branch Role?  If so make sure it is connected to your admin user in the Users screen. Try a different browser, or try clearing cash (erase browsing history). I hope one of these ideas causes Branch field to appear in your screen. Let us know.


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