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The void and delete buttons are disabled. How can I enable them and trigger the action?

Thank you in advance

Hi @FrankieDC 

Could you please disable the below highlighted field to void the payment and try the actions?

 

Thank you, It worked. I enabled it again after I voided this refund.

Thank you, It worked. I enabled it again after I voided this refund.

Yes, it should enabled after the work is done.

Thank you

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