It doesn’t appear that the client ever closed any periods so transactions, in some cases, are getting posted retroactively into prior periods (or years!) For example, the client processed a void check in February that was originally issued in January, so it booked the void in January. I presume this happened because that period was still available for posting. The client is fine actually going in and closing periods in the various modules, including G/L but what they are really seeking is an understanding of what actually happens when they “click the button.” I am researching as well but hoping for some expertise.
Best answer by Laura02
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