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Check lost in the mail from a closed period

  • 15 March 2022
  • 2 replies
  • 65 views

What should we do for a Quick Check that was written for a donation on 12/27/21. The check was lost in the mail and never cashed so not cleared. We need to reissue a payment but the prior year is closed.

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Best answer by Laura02 15 March 2022, 20:02

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2 replies

Badge +18

Hello @gretchen85,

You have a number of choices. Whether to post to a closed year is a function of company policy, not limitations of Acumatica. Acumatica offers these options:

  1. You may void the check in the current period.
  1. You may ask an admin or financial supervisor to post the void to the closed year.
  1. You may ask an admin or financial supervisor to re-open the closed year (and subsequent periods) so you can post the void, and then re-close the year and subsequent periods.

Then you may choose whether to issue a replacement check.

Laura.

Userlevel 7
Badge +11

Hi @gretchen85 

Adding to above post, I guess the second option refers to the following.

If ‘Restrict access to closed period’ option is de-selected on GL preferences screen, one can post transactions to closed Financial period. 

You can get the option de-selected and then void the Quick check with original date and period. 

Hope this helps,

Regards,

 

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