What should we do for a Quick Check that was written for a donation on 12/27/21. The check was lost in the mail and never cashed so not cleared. We need to reissue a payment but the prior year is closed.
Best answer by Laura02
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+18
Hello @gretchen85,
You have a number of choices. Whether to post to a closed year is a function of company policy, not limitations of Acumatica. Acumatica offers these options:
- You may void the check in the current period.
- You may ask an admin or financial supervisor to post the void to the closed year.
- You may ask an admin or financial supervisor to re-open the closed year (and subsequent periods) so you can post the void, and then re-close the year and subsequent periods.
Then you may choose whether to issue a replacement check.
Laura.
Hi
Adding to above post, I guess the second option refers to the following.
If ‘Restrict access to closed period’ option is de-selected on GL preferences screen, one can post transactions to closed Financial period.
You can get the option de-selected and then void the Quick check with original date and period.
Hope this helps,
Regards,
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