Bank Reconciliaton cash accounmt

  • 14 June 2023
  • 2 replies

Userlevel 4

I received the following message when I create a cash account for a bank rec. 

When I create a reconciliation statement,  the transactions do not populate. 

How can I get the transaction to populate? What step am I missing?




Best answer by MuthumaliDhanushika27 18 June 2023, 19:53

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2 replies

Userlevel 3

Hello @enriquey ,


If transactions were posted to the GL account before user create the cash account and linked it ,user should run validation of the cash account balance in the cash management module.


For additional information please refer below help document.



Badge +18

Hello @enriquey ,

In addition to the previous post, here are the Steps to Recalculate Bank Account Balances:

  1. Go to Banking → Processes → Recalculate Account Balances.
  2. Select the Current Financial Period.
  3. Select Bank Account(s).
  4. Click Process.


Please let us know whether the steps above are successful.  Thank you.


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