Hello,
For some reason our ACH and WIRE payment methods (for AP Payments) are set up backwards in ACM. When we want to pay via ACH, we select WIRE. And vice versa.
The prior AP employee was aware of this and still continued to use the payment methods, just assigning vendors the opposite payment method in order to achieve the files she needed. (i.e. If Vendor X needed an ACH payment, at the time his bill was entered, she assigned payment method WIRE)
She has recently left the company and so we are only now aware of the issue, after she had been doing this for almost 3 years.
We would prefer the payment methods be correct in ACM and not utilizing them incorrectly due to incorrect setup. Is there a way for us to fix this without disrupting years of data and payment records?
Thanks for any help or guidance!
Best answer by Laura02
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