Hey Acumatica Community!
I’m running into a very perplexing situation - some system screens (Expense Claims, Expense Receipts) are shown in the site map, I have full access rights to them, but they’re not showing up anywhere in the UI.
Has anyone run into this before? Any ideas where to start troubleshooting?
Thanks in advance!
+18
Hello,
Do you mean no one can see Expense Claims/Receipts in the UI? Or do you mean that other Users can see the screens and you cannot?
First, check licensing to make sure Expense features were purchased:
Next, is Expense Management feature Activated?
Third, is your User a Member of any Role that has Revoked Access to the Expense Claims/Receipts screens?
Last, if you try to Modify the Time & Expense menu to add the Expense Claims/Receipts screens, or if you try to find them and open them with Global Search, can you open the screens?
Laura
+9
Is user an employee? Is member of “Internal Employee” User Role? If yes then should have access unless explicitly access is taken away in a Role that user is member of it.
+12
Thanks for the help
+9
Is that only you who doesn’t have access or no one has? Is Expense Claim/Receipt enabled in Enable/Disable features?
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