Hello
I have issued shipment for delivery free item, I created 1 sales order with free item.
The simulation, If the customer order with specific item n specific quantity, customer will get 1 free item .
In these SO, the item for sales and item for free item from different warehouse .
After SO created, the sales admin proceed for the shipment , coz the item from different warehouse we make 2 shipment in 1 SO .
But, When we process shipment for Free Item, the quantity display 0.
We checked the SO , free item show 1 unit .
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/c3e9b900-4e42-434d-84b4-bf9f1fca0646.jpg)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/84498ad9-a786-484a-87cf-339157045fb4.jpg)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/fe054150-dc31-4826-8e2b-cf622fb1615e.jpg)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/d25ee5a1-6dd0-4461-82b6-601350a7bd97.jpg)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/c2f4b6f5-9549-433d-984f-b075ebd9346a.jpg)
![](https://uploads-us-west-2.insided.com/acumatica-en/attachment/867bea97-17cd-4a5a-a104-152cdcc0e331.jpg)
Anyone, please tell me how to solved it .
Best answer by Manikanta Dhulipudi
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