Skip to main content

Hello folks,

I would like to know if a reseller is required to take up a partnership program, and of which category, in case if any support ticket is required to be risen with Acumatica.

 

Thank you,

Hi @Harshita - As far as I am aware, support tickets can be submitted only by existing customers and partners. If a party isn't either, they can't submit tickets.

Thank you @Chris Hackett for clarification.

Reply


Terms & ConditionsCookie settings