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Partnership Inquiry

  • March 19, 2023
  • 2 replies
  • 91 views
H
Captain II
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Hello folks,

I would like to know if a reseller is required to take up a partnership program, and of which category, in case if any support ticket is required to be risen with Acumatica.

 

Thank you,

Best answer by Chris Hackett

Hi @Harshita - As far as I am aware, support tickets can be submitted only by existing customers and partners. If a party isn't either, they can't submit tickets.

    2 replies

    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • Answer
    • March 24, 2023

    Hi @Harshita - As far as I am aware, support tickets can be submitted only by existing customers and partners. If a party isn't either, they can't submit tickets.

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
      H
      Captain II
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      • Harshita
      • Author
      • Captain II
      • March 28, 2023

      Thank you @Chris Hackett for clarification.

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