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Partnership Inquiry

  • 19 March 2023
  • 2 replies
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H
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Hello folks,

I would like to know if a reseller is required to take up a partnership program, and of which category, in case if any support ticket is required to be risen with Acumatica.

 

Thank you,

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Best answer by Chris Hackett 24 March 2023, 18:02

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Chris Hackett
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Hi @Harshita - As far as I am aware, support tickets can be submitted only by existing customers and partners. If a party isn't either, they can't submit tickets.

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
H
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Userlevel 6
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Thank you @Chris Hackett for clarification.

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